This Privacy Policy explains how personal data is collected, used, shared, and protected when visiting dsurance.net, contacting us, or subscribing to our newsletter in line with EU GDPR and Swiss FADP transparency requirements. It also describes the use of cookies and similar technologies (including analytics) and the options available to manage consent in accordance with the ePrivacy rules and GDPR.

Who we are

The data controller is „DSurance LVC, Aeulestrasse 45, 9490 Vaduz, Principality of Liechtenstein“ contact: privacy@dsurance.net as required by GDPR Article 13 and Swiss FADP duties to inform. Where applicable, a Data Protection Officer or Swiss/EU representative and contact details will be provided to enable easy communication with supervisory authorities and individuals.

Scope and applicability

This Policy applies to visitors of dsurance.net and to individuals who contact us or subscribe to our newsletter, covering EU/EEA GDPR and Switzerland’s FADP where relevant. Where the website targets EU users or uses cookies/trackers on devices in the EU, the ePrivacy rules on consent for cookies and similar technologies apply alongside the GDPR.

Categories of data we collect

• Website and device data: technical identifiers, approximate location metadata, and cookie/consent preferences collected via cookies and similar technologies subject to consent requirements except for strictly necessary cookies.

• Contact and inquiry data: name, email, company, and message content provided via forms to enable responses in line with transparency duties.

• Newsletter data: email address and subscription preferences; where tracking pixels or similar identifiers are used, they require prior consent under ePrivacy.

Purposes and legal bases

We process contact/inquiry data to answer requests and provide requested information based on contract‑related necessity or legitimate interests, which must be specified in a privacy notice. We process newsletter subscriptions and any email tracking solely based on prior consent and provide an easy opt‑out at any time pursuant to GDPR/ePrivacy rules on unsolicited communications. We use cookies/analytics to improve site performance and understand usage only with consent except for strictly necessary cookies.

Cookies and similar technologies

We use a consent mechanism that allows acceptance or rejection of non‑essential cookies before they run, provide clear information on each cookie’s purpose, and make withdrawal of consent as easy as giving it, as required by GDPR/ePrivacy guidance. Consent by scrolling, continued browsing, or pre‑ticked boxes is not valid, and cookie walls that block access unless consent is given are not compliant under EDPB guidance. For Swiss‑only targeting, a cookie banner may not be legally required under FADP, but clear disclosure and opt‑out information remain necessary, and EU‑facing services still require EU‑style consent.

Google Analytics (GA4)

We use Google Analytics 4 to measure site usage; GA4 does not log or store individual IP addresses, derives only coarse geolocation data, and discards IP data for EU traffic before logging on EU‑based servers. GA4 provides controls to disable Google signals and granular location/device data per region, and users can refuse analytics cookies via the consent banner. Google provides data processing terms and standard contractual clauses for international transfers as part of its processor commitments, which we rely on where applicable.

Data retention

We retain personal data only as long as necessary for the stated purposes and then delete or anonymize it, and we disclose specific periods or the criteria used to determine them as recommended for GDPR transparency. For GA4, user‑ and event‑level retention is limited to standard options (e.g., 2 or 14 months), and settings can be configured accordingly.

Disclosures and processors

We share data with trusted service providers (e.g., hosting, analytics, email/CRM) under data processing agreements that require appropriate technical and organizational measures. Where providers process data in third countries, we implement appropriate safeguards such as standard contractual clauses and disclose transfer details and safeguards as required by GDPR and FADP.

International transfers

If personal data is transferred outside the EU/EEA or Switzerland, we use recognized transfer mechanisms and provide information on the destination countries and safeguards in line with GDPR and FADP information duties. This includes reliance on standard contractual clauses and any applicable adequacy decisions where relevant.

Your rights

Under GDPR, individuals have the rights to information, access, rectification, erasure, restriction, portability, objection, and to not be subject to certain automated decisions, which must be clearly explained in privacy notices. Under Swiss FADP, individuals have similar rights and expanded transparency, including the right to information and data portability after the 2023 revision.

Exercising your rights

To exercise rights or withdraw consent, contact us at: privacy@dsurance.net, and consent can also be managed at any time through the cookie banner/settings for non‑essential cookies. Individuals also have the right to lodge a complaint with a competent supervisory authority such as the FDPIC (Switzerland) or an EU data protection authority.

Marketing communications and newsletter

We send newsletters and similar electronic marketing only with prior consent, and each message includes an unsubscribe option to withdraw consent at any time. Tracking pixels or similar technologies in emails are subject to prior consent, and consent records are maintained to meet accountability requirements.

Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized processing in line with data protection principles and statutory requirements. Measures are reviewed periodically and adjusted considering the nature of processing and associated risks consistent with privacy by design/default expectations.

Changes to this Policy

We may update this Policy to reflect changes in our processing or legal requirements, and material changes will be communicated through the website notice in line with transparency obligations. The effective date will be indicated below to support the right to be informed and up‑to‑date privacy information.

Contact details

Controller: DSurance LVC, Aeulestrasse 45, 9490 Vaduz, Principality of Liechtenstein. Email: privacy@dsurance.net, and if applicable, the DPO or Swiss/EU representative’s contact details for data protection inquiries. Please use these details for questions, rights requests, or complaints regarding data processing described in this Policy.

Effective date

This Privacy Policy is effective as of: [Date] and remains in force until replaced by a newer version published on this page in accordance with the transparency principles described above.